Water Line Replacements: Water Main Problems and How We Can Help

Sometimes, a simple plunger routine won’t solve your plumbing needs. Most homeowners experience house water main problems (or house water service line problems) at one point or another, and in many cases, a professional is needed in order to remedy the situation. Here are some of the things you’ll need to know if you find yourself in need of a … Read More

Sinkholes: When Sewer Repair Goes Wrong

Many homeowners eventually find themselves dealing with an unexpected and growing problem on their property: Sinkholes. Sinkholes are often a man-made problem caused by things like collapsed or broken sewage pipes and drainpipes, broken septic tanks and buried trash, or soil that wasn’t properly compacted after excavation work. A sinkhole may indicate an area where the underground sewer piping has been … Read More

How Plumbing Efficiency Saves Money and Supports Water Conservation Efforts

Many of us are more concerned than ever with conserving natural resources and reducing our carbon footprint. As a plumbing and sewer contractor, water conservation is an especially important issue to our team, as it is for most Californians—and in particular, Bay Areans. We have dealt with countless water and draught-related issues over the years, so conserving water has become … Read More

Sewer Lateral Compliance Guide for HOAs and Condo Owners

An update post about this topic is available here. Sewer lateral compliance in the San Francisco Bay Area is a common point of confusion for property owners in our community. Recently, our team has heard from several Homeowner’s Associations and HOA members with questions about how private sewer lateral compliance services should be approached in their unique living situation. Let’s take … Read More

The Pipe Spy Difference

Prospective customers frequently ask us: What is it that makes our team different? What exactly is the Pipe Spy difference? One of our guiding principles is that we want to be the sewer repair company you’ll recommend to your friends and neighbors. This mission has led our team to develop the expertise, depth of experience and knowledge of local sewer … Read More

Identifying Sewer Line Problems: Key Tips for Troubleshooting a Break

Although you might not pay much attention to them at first, sewer line problems will make themselves known through extensive damage to your home if left untreated. Luckily, there are symptoms such as clogs, backups and other sewer problem warning signs that can alert attentive homeowners to hidden damage before things get out of hand. These are the things you … Read More

Underground Utilities – What You Need to Know Before You Dig

Replacing underground utilities is a complex process. Whenever a homeowner plans to excavate or dig into the ground in any way, it’s critical to locate and avoid damaging utility lines buried under your property. Here’s what you need to know before digging. What Are Underground Utilities? The term “utility” refers to the services provided by public utility companies, including electricity, natural gas, … Read More

How to Clean a Sewer Line

Hydrojetter-Sewer-Line-Cleaning-Nozzle

Your toilet water is bubbling. Your water is backing up in the tub. Your kitchen sink’s drain is making strange noises. It’s starting to sound like you need to clean your sewer line. When you’re busy with work, with managing kids, or even just catching up on your favorite TV show, cleaning a sewer blockage isn’t usually something people are … Read More

How to be Eco-Friendly in the Plumbing and Sewer Industry

Although our industry is NOT known for its contributions to the environment, we have a unique opportunity to affect the sustainability of our communities through eco-friendly plumbing and sewage business practices. Pipe Spy and other sewage contractors work at the intersection of buildings (which account for about 40% of U.S. energy consumption) and water (a limited resource). This means that our work, … Read More

Private Sewer Lateral 101: What’s a Sewer Lateral and How Does It Work?

Most homeowners only think about where their sewage goes when there’s an unexpected problem. When that problem involves your home’s sewage system, chances are good that you’ll be learning about your private sewer lateral (or PSL) for the first time. What is a Private Sewer Lateral? A private sewer lateral (PSL) is the pipe that connects your home’s plumbing to the publicly-owned sanitary … Read More